Terms of use

1.Your account

• Each account belongs to one student. Sharing sign-in details is not allowed.
• You are responsible for the accuracy of your details, especially the parent's number, since reports are sent there.
• We may suspend an account that is used by more than one person or breaks these terms.

2.Subscription and payment

• A subscription unlocks lessons, live classes, and exams for the length of your plan (month, term, or year).
• Payments go through a licensed payment gateway. We never store card details.
• Subscriptions do not renew automatically; we remind you on WhatsApp before yours ends.
• Refunds are available within 7 days of payment if you have not attended a class or watched more than two lessons.

3.Live classes and attendance

• Attendance is recorded with the code your teacher reads out in class, together with the Zoom or Google Meet join log.
• If you attended a class you get one view of its recording; if you missed it you get two. A view counts when you start playing the recording.
• Attendance and absence reports are sent to the parent on WhatsApp.

4.Content and intellectual property

• All lessons, recordings, summaries, and exams belong to Highlight and its teachers and are for personal use only.
• Screen recording, downloading, publishing, or selling videos is not allowed. Videos carry the student's code so any leak can be traced.

5.Exams

• Each exam has a time limit and submits itself when time runs out.
• Multiple choice is graded automatically; essays are graded by the teacher; results go to the student and the parent.
• Cheating or sitting an exam for another student may lead to suspension.

6.Conduct

• Be respectful in classes and in messages with teachers and other students.
• Teachers may remove a student who disrupts a class.

7.Changes to these terms

• We may update these terms. For important changes we will notify you on the platform or on WhatsApp before they apply.